jaya70's Privacy Policy — Your Data Is Our Responsibility

jaya70 is a reliable and secure online gaming platform for players in Bangladesh. Please read this privacy policy carefully before using our services. This policy describes how jaya70 collects your personal information, how that information is used and processed, and what steps we take to protect your privacy.

By registering on our platform or using our services, you will be considered to have agreed to the terms of this privacy policy. If you do not agree with any term, please refrain from using our services.

What Information We Collect

jaya70 is committed to maintaining a fair and transparent relationship with you. We collect only the information necessary to provide our services, ensure security, and meet legal obligations.

1.1 Information You Provide Directly

When you register with jaya70 or use our services, we may collect the following information:

• Full name and date of birth
• Email address
• User-chosen username and password (stored in encrypted form)
• Payment-related information — such as bKash, Nagad, Rocket, or Upay numbers (used only for processing transactions)
• Documents submitted for identity verification (such as a copy of a national ID card or passport)
• Communications made with the support team via live chat or email

1.2 Automatically Collected Information

When you use our platform, certain technical information may be recorded automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Date and time of access to the platform (Bangladesh Standard Time, UTC+6)
• Which pages you visited and how long you spent on them
• Referral source (how you arrived at our site)

1.3 Cookies and Similar Technologies

jaya70 uses cookies and similar tracking technologies to improve your browsing experience, maintain login sessions, and ensure platform security. You can disable cookies from your browser settings, though this may limit some functionality.

How Your Information Is Used

jaya70 uses collected information only for the purposes listed below and never for unnecessary or unauthorised purposes:

2.1 Account Management and Service Delivery

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses, promotions, and VIP rewards
• Maintaining gaming history and transaction records

2.2 Security and Fraud Prevention

• Verifying identity and preventing unauthorised access to accounts
• Detecting and preventing suspicious transactions or fraudulent activity
• Complying with anti-money laundering regulations
• Monitoring the overall security of the platform

2.3 Customer Support

When you contact us via our 24/7 live chat or email, relevant information is used to resolve your complaints or questions. Records of support conversations may be kept for quality improvement purposes.

2.4 Responsible Gaming

jaya70 takes responsible gaming very seriously. By analysing your gaming patterns, we can identify potentially problematic behaviour and, where necessary, offer support or suggest self-exclusion.

2.5 Improvement and Analytics

• Improving platform performance and user experience
• Understanding which games or sections are most popular
• Identifying and resolving technical issues

Sharing Information with Third Parties

jaya70 never sells your personal information or transfers it to third parties for commercial purposes. Information may be shared in the following limited circumstances:

3.1 Payment Processors

Necessary financial information is shared with relevant payment service providers to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers. This sharing is strictly limited to transaction processing.

3.2 Game Providers and Technology Partners

Game providers such as Pragmatic Play, Spribe, JILI, and PG Soft may process a limited amount of information to operate their own gaming environments. These partners' own privacy policies apply.

3.3 Legal Obligations

If jaya70 is required to provide information under a court order, government authority directive, or applicable law, we are obliged to comply. In such situations, we will endeavour to notify you as far as legally permitted.

3.4 Business Restructuring

In the event of a business merger, acquisition, or company restructuring, user information may be transferred to the new operating entity. In that case, the terms of this privacy policy will remain in effect.

Information Security and Protection

jaya70 uses industry-standard technologies and processes to protect your personal information. The key features of our security framework are:

• SSL (Secure Sockets Layer) encryption — all data transfers between your browser and our servers are encrypted
• Password hashing — your password is never stored in plain readable form
• Two-Factor Authentication option available
• Regular security audits and vulnerability testing
• Access to sensitive information is restricted to authorised staff only
• Monitoring of suspicious login attempts and automatic blocking measures

Please note, however, that complete security of data transmission over the internet cannot be guaranteed. We take every precaution, but no system is fully impenetrable.

Data Retention Period

jaya70 retains your personal information only for as long as it is needed to provide services, meet legal obligations, or resolve disputes.

5.1 Active Accounts

While your account is active, all your profile information, transaction history, and gaming records are retained.

5.2 After Account Closure

Even after an account is closed or deactivated, financial transaction records, identity verification documents, and support-related records may be retained for the legally required period. This period is determined in accordance with applicable laws and regulations.

5.3 Deletion Requests

You may request that your personal information be deleted. However, we may be obliged to retain certain information for a specific period for legal, regulatory, or security reasons.

Your Privacy Rights

jaya70 respects your rights over your personal information. You may exercise the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that incorrect or outdated information in your profile be updated.
• Right to Erasure: Subject to certain conditions, you may request that your information be deleted.
• Right to Restrict Processing: You may ask us to limit the use of your information for a specific purpose.
• Right to Portability: You may request your information in a structured, commonly used format.
• Right to Object: You may object to the use of your information for marketing or profiling purposes.

To exercise these rights, contact our support team via live chat or email. We will process your request as quickly as possible.

Protection of Minors' Information

jaya70 strictly refrains from providing services to anyone under the age of 21. Our platform is intended for users aged 21 and above only.

We do not knowingly collect personal information from any minor. If we discover that a user is under 21 years of age, their account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

Third-Party Services and Links

Our platform uses services from third-party game providers and payment processors. These third parties have their own privacy policies, and jaya70 is not responsible for how they manage information.

We strongly recommend that you read the privacy policy of any third-party service before using it.

Changes and Updates to This Policy

jaya70 reserves the right to amend this privacy policy as needed. If significant changes are made to the policy, we will:

• Update the date on this page
• Notify registered users by email
• Display a notice about the significant changes when logging in to the platform

If you continue using our services after changes are published, you will be considered to have accepted the new policy. If you do not agree to the new policy, you have the right to close your account.